Terms of service
Welcome to Milleona!
By accessing and using our website, you agree to comply with the following Terms of Service. These terms apply to all visitors, users, and customers of Milleona.
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1. Company Details
• Business Name: Milleona
• Location: Byblos (Jbeil), Lebanon
• Contact Email: rita.ref.int@gmail.com
• Phone: +961 70 362 610
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2. Products and Eligibility
We sell cosmetic and prescription contact lenses, makeup, and beauty accessories. All lenses are FDA and CE certified, ensuring premium quality. Our products can be purchased by customers of all ages, but lens use is recommended under adult supervision for minors.
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3. Orders and Payments
• Orders are processed within 3–6 business days.
• We currently accept Cash on Delivery (COD). Credit/debit card payment options will be added soon.
• All prices are listed in USD unless otherwise specified.
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4. Shipping
• We ship locally across Lebanon and internationally.
• Customers receive a tracking number upon dispatch.
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5. Returns and Refunds
Due to the nature of our products, we do not accept returns or exchanges unless the product is proven to be faulty or a scam. We stand by the 100% quality of our products and have a zero-complaint history for over 9 years.
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6. Product Use and Responsibility
Milleona is not liable for any adverse effects or reactions caused by improper lens use or hygiene. Customers must follow proper care instructions. Usage is at your own risk.
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7. Intellectual Property
All product photos, logos, texts, videos, and designs are exclusive property of Milleona. Unauthorized use, reproduction, or modification is strictly prohibited.
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8. Policy Changes
We may update our policies at any time. Continued use of our website indicates your agreement to the latest version of our terms.